FAQS
Simply click on the ”Reserve the room” on the top right corner! Alternatively you could talk to us using live chat bot at the bottom right corner or you could add us on Whatsapp + 447897913455
It will be £600/person. You can choose to put it either under DPS (Deposit Protection Scheme) or our company. If you choose to put the deposit under DPS, it will take at least 7 working days for you to get back your deposit when you check out; If you choose to put the deposit under our company, we will register it with DPS and you can get it back on the same day or the next day when you check out.
After you have reserved your room online, you will have to pay the deposit within one week. After we received the deposit, the room/house will be secured for you. As for the rent, you need to pay it one week before you move in. You can either pay by monthly or pay the full rent in one go and enjoy the discount.
You can not get your deposit back if you want to terminate the contract before the contract expiration date. But you can transfer your deposit to someone else if you can find a replacement. We can assist you with the paperwork of the sublease.
You can report any problem to us through the maintenance and service link we provided in the Welcome Pack. If it’s an emergency, you can contact us directly through a phone call, WeChat message, WhatsApp message, or send us an email.
According to the annual crime rate report issued by Police Office, the whole of Coventry is not safe enough. However, we have installed CCTV at the front and back of all our houses, we also put the notice “CCTV on operation” to warn the criminal.
We do not have TV license in our property. There is no antenna in and outside of the property. But if you want to watch TV, you can get a TV and connect it with Google Chromecast which allows you to use WIFI to mirror your phone/iPad to the TV.
We always subscribe to the fastest option we have in the area.
- If you rent the house in a group, everyone in the group will get a 2% off when paying your rent.
- If you confirm you will be staying with us for 2 year, you will get a 2% off when paying your rent.
- If you pay your rent in one lump sum instead of monthly payments, you will get a 2% off when paying your rent.
- Make sure you fill in the referral box when check out, you will get a discount accordingly.